Author
Kenny Patterson et. al
Genre
BusinessSelf-Help
Last Read
January 26, 2018
Cover
Stars
★★★☆☆
This one provides strategies and frameworks for handling high-stakes discussions where opinions differ and emotions run strong, with the goal to improve relationships and results through effective communication. Learned from this one how to communicate without imposing dogmatically your own viewpoint, by sharing the details / facts of a point and then adding your interpretation but inviting others to improve upon it and being open to their views.
Summary
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