Tags
Founders
Background
Paul Orfalea is the founder of Kinko's. We cover his leadership style, what he learned about hiring well, and why entrepreneurship was his only path out of school.
Date
October 18, 2022
Episode Number
299
Straight-talker, kept it real in this pod.
Key Takeaways
- The Value of Being Nontraditional and Observant: Paul Orfalea founded Kinko's after noticing the high demand for photocopying at USC and extrapolated that demand to other universities. He opened a small shop and capitalized on student needs, selling $2,000 worth of notebooks and pens on the first day.
- Focusing on Strengths and Delegation: Paul emphasized the importance of recognizing one's strengths and weaknesses. He acknowledged his shortcomings, like not being mechanically inclined, and leveraged his strengths in sales and hustling.
- Importance of Inquisitiveness and Real-World Application: Paul highlights that traditional academic structures may not always produce the most effective real-world leaders. He emphasizes the value of teaching through questioning, focusing on current events, and understanding foundational concepts
- System lacks critical, independent thinking
- Paul's observation about Wall Street being surprised by obvious business challenges, like Kodak's inability to adapt to digital cameras, showing the disconnect between theoretical models and real-world application.
- Value of People and Relationships in Business: Paul consistently emphasizes the importance of treating people with respect and dignity, both in and outside of the workplace. Paul's approach to business emphasizes humanity.
- Practical and Opportunistic Entrepreneurship: The value of spotting simple and practical money-making opportunities, such as parking cars in vacant lots or selling coffee from backpacks. Keeping it simple.
- Money as Motivation: Paul admits money was his primary motivator. He conducted business transparently.
Transcript
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