Background
Bill Gurley is a general partner at Benchmark Capital. We cover the mathematics behind IPO underpricing, the brokenness of the traditional IPO process, and how direct listings help solves some of these challenges.
Date
September 24, 2019
Episode Number
144
Tags
Venture Capital
Principles & Lessons:
- The IPO process is structurally biased due to a frequency mismatch that favors institutional investors and underwriters over company insiders. Gurley explains that IPOs involve a game where one party — the company — plays once in a lifetime, while the other parties — underwriters and institutional buyers — “do 20 to 40 a year.” This creates a repeated-game dynamic for banks and buy-side investors, and a one-shot, anxiety-driven decision for companies. In game theory, this is a classic asymmetry that leads to suboptimal decisions by the less experienced player. Gurley calls this “the primary reason you have this problem that keeps repeating itself.” This mismatch makes founders more likely to default to tradition and rely on the reputation of banks, even when that leads to costly outcomes.
- The dominant IPO narrative conceals a massive wealth transfer enabled by manual allocation and artificial scarcity. Gurley cites Jay Ritter’s data showing $171 billion in “underpricing” over four decades — a term that disguises what is effectively a “wealth transfer.” He explains that IPO books are built to be “10 to 20 times oversubscribed,” which means ignoring most demand by design. In his words, “that is an exact euphemism for ‘we’re about to ignore 95% of demand.’” This process ensures a pop, but the pop reflects mispriced issuance — not organic investor excitement. Gurley emphasizes that allocations are “made by hand” based on relationships and reputational preferences, not willingness to pay — a method that no rational capital allocator would design today.
- The notion that IPO “pops” are good outcomes reflects flawed short-termist reasoning and a misalignment with fiduciary responsibility. Gurley argues that celebratory “pops” are not evidence of success but of mispricing. He compares it to selling your house and then learning the agent sold it the next day for 80% more. He further notes that such pops transfer value from founders, employees, and early investors to handpicked buyers. In Zoom and Elastic’s IPOs alone, the founders lost out on $100–200 million each. For public companies, such short-term framing would violate fiduciary duty. Yet in IPOs, Gurley notes, “you ring a bell and throw confetti” — reinforcing short-term emotional reward at the expense of economic rationality.
- Direct listings provide a cleaner, fairer alternative because they use algorithmic price discovery rather than manual, opaque allocation. Gurley explains that direct listings ride on “the exact same process that’s used to open every stock every day” — a continuous, anonymous, price-time priority matching system. Anyone can submit a bid or ask; the clearing price is determined by matching supply and demand — no special allocations, no reputational filtering. This removes the agency problem, increases fairness, and enables genuine market discovery. He emphasizes that even “a sophomore in computer science” would write the direct listing mechanism, because it is the obvious design for a modern market — in contrast to the IPO, which is shaped by tradition and narrative rather than logic.
- The lockup and greenshoe mechanisms in IPOs are legacy constructs that further distort price discovery and facilitate secondary value extraction. Gurley highlights how the 180-day lockup artificially restricts float, amplifies post-IPO volatility, and sets up a second opportunity for underwriters to profit via discounted secondary offerings. He calls this “an appendage that evolution has outlived.” Similarly, the greenshoe — originally intended as a stabilization mechanism — is now a profit tool for banks: “In Uber’s case… the bankers made over $100 million on the greenshoe alone.” These mechanisms are path-dependent artifacts — they persist not because they are optimal but because they are familiar, and their hidden costs are poorly understood by most participants.
- The reputation of top-tier banks often obscures systematically worse outcomes for companies in terms of execution and capital efficiency. Gurley presents data from Ritter showing that Goldman Sachs and Morgan Stanley, the most prestigious IPO underwriters, had the highest average underpricing (33.5% and 29%, respectively), while Credit Suisse had the lowest (3.3%). This contradicts the widespread assumption that top banks deliver better execution. The persistence of this belief reflects an emotional bias: “They provide the most comfort… like a blanket.” Gurley frames this as an intellectual failure — investors are conditioned to assume expertise and value are aligned, even when empirical data says otherwise.
- The primary argument against direct listings — that companies need underwriters to ‘market’ their offering — is invalidated by modern media and distribution tools. Gurley dismisses the claim that direct listings only work for well-known brands like Spotify: “We live in a day of Zoom and YouTube… and all of these tools that allow you to disseminate information broadly.” He suggests that the traditional roadshow is anachronistic in a world where information distribution is democratized and scalable. In fact, founders like Daniel Ek of Spotify opted for a direct listing specifically to ensure equal information access — releasing 16 hours of video content and refusing private investor meetings. This reframes transparency as a competitive advantage, not a liability.
- The real barrier to replacing IPOs is not technical or regulatory — it is social inertia and fear of deviating from established rituals. Despite the clear economic benefits of direct listings, Gurley acknowledges that progress is slow because of cultural and psychological resistance: “You need both intelligence and courage.” He likens the IPO to a “grand Southern wedding,” full of pageantry and advisors reinforcing tradition. Most founders “just don’t want anything to go wrong” and prefer to follow precedent, even if it costs them hundreds of millions. The key insight is that institutional change isn’t blocked by logic or law — it’s blocked by risk aversion and the absence of enough visible examples to normalize the alternative.
Transcript
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