Background
Elad Gil is a technology entrepreneur and investor with a fascinating background. We cover the importance of finding a great market, how to evaluate or identify interesting markets and why you need to shift from being product-centric to distribution-centric when building a huge firm.
Date
August 28, 2018
Episode Number
101
Tags
Entrepreneurship
Principles & Lessons:
- Early traction—even in crude form—is a better signal than conventional wisdom admits. Elad Gil highlights that many successful startups he invested in showed organic growth from day one, even with broken or incomplete products. He notes, for example, that “utilization even if the product is really broken” is a strong positive sign. Traditional investors often discount small user bases, but Gil argues that “if something’s growing 20% or 30% a month, organically just through word of mouth,” that’s usually a more durable signal than an impressive pitch or pedigree.
- Reference checks are often over-weighted inappropriately and misinterpreted. One counterintuitive finding from Gil is that “negative reference checks on the founders aren’t a negative signal, they’re a neutral signal.” Many strong founders appear mediocre or misaligned in the wrong context. For example, a founder he passed on appeared “lazy” at Twitter but later built one of the most successful startups in the ecosystem. The change: “I finally feel like my ass is on the line.” Reference checks tend to encode past fit, not future potential, and conflating the two obscures outlier talent.
- Great companies typically discover and dominate a single distribution channel early—then expand. Gil emphasizes that most companies scale via one dominant channel first—whether viral growth (Facebook), SEO (LinkedIn), or paid partnerships (Google). The idea that startups can “stack” growth strategies from the outset is flawed. “In general, a company will only grow off one distribution channel that works really, really well.” Companies that fail to exploit a primary vector—or don't aggressively scale once it works—often stall prematurely.
- A strong market absorbs and forgives operational mistakes more than a perfect team ever can. Gil reinforces Rachleff’s law: “If you have a great team and a terrible market, the market wins.” He recalls seeing “really stupid things done” at breakout companies that still succeeded because growth masked their mistakes. This implies that operator excellence is conditional and overvalued relative to market selection. Conversely, “companies that are growing really fast are really resilient,” even when management is weak.
- New scarcity emerges around distribution, not product, in mature tech platforms. Gil explains that once companies succeed with one product, they must reorient toward becoming distribution-centric if they want to compound value. “Most product-centric founders...get stuck on the idea that they’re only a product-centric company.” He points to Google, Facebook, and Microsoft, which built distribution flywheels that enabled pushing subsequent products (Chrome, Instagram, Excel) through existing channels. Companies that don’t pivot to distribution struggle to escape being single-product businesses.
- Non-obvious markets often appear crowded or dead on arrival—because surface-level analysis misses structural shifts. Gil observes that many breakout companies (e.g., Google, Dropbox, Box) entered “crowded” spaces. What differentiated them was product quality that finally matched user needs. “Sometimes a non-obvious market is actually one that looks very obvious and very crowded.” When most market participants are misaligned with customer expectations, what appears saturated may actually be wide open for a focused, high-quality entrant.
- Growth-stage company failure is usually self-inflicted—typically via personnel, culture, or internal dysfunction. Gil cautions that “most companies tend to die of self-inflicted wounds,” not competition. Problems arise from “choosing the wrong people” and “bad culture,” compounded by inaction. This points to the importance of organizational hygiene during scaling, especially since early success often breeds complacency. External pressure is rarely fatal without internal rot.
- Founders must actively guard against losing energy by doing work they hate or failing to delegate. One of Gil’s most important but under-discussed CEO lessons is that “founders...burn out because they start doing a lot of stuff they really hate doing.” This might include operations, HR, or finance—especially if they are product- or engineering-first. The antidote is building a leadership team and learning to let go. Founders who cling to control or avoid elevating talent typically stagnate at key inflection points.
Transcript
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